GAMMON      
     
     
about contact product info store EVENTS

 

Frequently Asked Questions About Our Products

For more information, or if you have questions not addressed on this page, please check the catalog or get in touch with us via phone or email.

Table of Contents

Aqua Glo:

Gammon Gauge:


The Aqua-Glo:


Do the standards have a shelf life?

They will last indefinitely unless physically damaged.

Back to Top

What happens if I lose a calibrating or fluorescing standard?

Send the remaining standard to us for evaluation. We may be able to make a new match for it. If we cannot, then you will have to buy a new set, GTP-835.

Back to Top

What happens if I lose both standards?

You can buy a new set, GTP-835.

Back to Top

How long are the water detector pads good for?

As long as the seal on the barrier bag is not broken, they should last indefinitely. However, if a pad has turned yellow, then it has spoiled and is no longer fit for use.

Back to Top

What do I do if my Aqua-Glo doesn't work?

Call us, and we will advise you as to whether or not you need to return the unit to us.

Back to Top

How often do I need to calibrate the Aqua-Glo?

Our instruction manual explains that you must calibrate it every time you use it.

Back to Top

What is the return/repair procedure for an Aqua-Glo?

If you need to return an Aqua-Glo for repairs, see the Return Service page.

Back to Top

The Gammon Gauge:


Does the gauge ever need calibration?

As long as the piston falls within the zero range on the scale when at rest, you do not need to calibrate the Gammon Gauge.

Back to Top

What do I do if the piston doesn't fall within the zero range?

If the piston will move freely in the glass cylinder when removed from the gauge, the spring must be replaced.

Back to Top

What do I do if the piston won't move freely?

Disassemble the gauge. Clean the glass with a Scotch brite pad. Do not use anything else. Reassemble the gauge. If the piston still will not move freely in the glass cylinder when removed from the gauge, you can either return the gauge to us or replace the glass and piston. Never send in a gauge that has fuel in it!

Back to Top

What if I can't get the piston out?

You can either return the gauge to us or replace the glass and piston. Never send in a gauge that has fuel in it!

Back to Top

What is the return/repair procedure for the Gammon Gauge?

If you need to return an Gammon Gauge for repairs, see the Return Service page.

Back to Top